Support and Maintenance
Dependable support and maintenance to keep your ecommerce operations running smoothly...
Ongoing Technical Support
Receive timely and expert assistance for any technical issues that may arise with your PrestaShop store.
Process:
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Issue Reporting:
Customers can report issues via email, phone, or a dedicated customer portal. -
Issue Resolution:
Our experts diagnose and resolve issues quickly and efficiently. -
Follow-Up:
We follow up to ensure the solution has been effective and your store is running smoothly.
Regular Updates and Upgrades
Maintain the highest level of performance, security, and features by keeping your PrestaShop store updated with the latest software releases.
Process:
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Assessment:
Regularly assess your site for updates needed on PrestaShop core, themes, and modules. -
Implementation:
Safely apply updates and handle any compatibility issues that arise. -
Testing:
Ensure that all functionalities remain intact and perform optimally post-update.
Performance Optimization
Enhance the speed and responsiveness of your store, improving user experience and search engine rankings.
Process:
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Performance Audit:
Conduct a comprehensive analysis to identify bottlenecks and areas for improvement. -
Optimization Implementation:
Apply changes to optimize site speed, database performance, and user interface responsiveness. -
Ongoing Monitoring:
Monitor performance metrics and make adjustments as necessary.
Security Audits and Enhancements
Protect your online store from security threats with regular audits and the implementation of the latest security practices.
Process:
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Security Assessment:
Perform detailed security checks to identify vulnerabilities. -
Security Enhancements:
Implement necessary security measures, such as SSL installation, firewall setup, and malware scanning. -
Regular Monitoring:
Provide ongoing monitoring to detect and respond to security threats promptly.
Why Choose PrestaExperts for Support and Maintenance?
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Expert Team:
Our support staff are PrestaShop experts, ready to handle any challenge swiftly. -
Proactive Maintenance:
We don’t just fix problems; we prevent them from occurring in the first place. -
Customized Plans:
Choose the level of support and maintenance that best fits your needs and budget.
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Read moreEnhance Your Store’s Health and Performance Today!
Reach out to us at PrestaExperts.com to discuss how our support and maintenance services can help you minimize disruptions, improve performance, and secure your online store. Let us take care of the technical details so you can focus on growing your business.